Original topic:

S24 Ultra adjusts photos problem

(Topic created: 01-31-2024 01:59 PM)
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userSgPzenZGFZ
Asteroid
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Galaxy S24

Phone adjust picture like 5 secs after the pic is taken and picture became very ugly. I read online that it's something to do with Intelligent optimization. But there is no option for me to turn this off. Also someone said I should turn off super HDR. I did and picture still came out very ugly. The light is off. I HOPE SAMSUNG WILL FIX THIS SOON WITH SOFTWARE UPDATE. I want my s22 ultra back. 

26 Replies
ReturnToTheMac
Constellation
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Galaxy S24
Pro Mode will fix it, but you will only have the option for 50meg Photos. Also I shouldn't have to do this for a high end phone.

I have looked past not being able to share High End Photos like when i was using Iphone. Not even with another android user. I have excepted the fact that uploading them as a file to telegram it downgrades them from 50meg to 17 and the pictures aren't crystal clear.

Not being able to control my camera or turn off the optimization is a deal breaker. If it doesn't get resolved by the iphone 16 release I will be going back
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userXT6ReyeXMt
Constellation
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Galaxy S24

When shooting in 50 and 200 megapixel mode, it forcibly edits the photos, which is unfortunate. I hope Samsung will fix this horrible problem soon. It is better to inform our friends not to buy this phone because of such a problem in the Samsung S24 Ultra camera.

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Whistler87
Constellation
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Galaxy S24

Yes, this is becoming a big issue. I'm seeing a lot of posts all over Google about this. I'm tired of taking really good photos of stuff, like my kids, but then post processing it completely ruins it. This is very disheartening 

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zhu_darts1120
Constellation
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Galaxy S24

Go to gallery settings and switch Super HDR off

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Jopla
Constellation
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Galaxy S24

I took way too long for me to find a solution and Samsung obviously didn't care, but I found the solution! I turned in my S24 and bought a Xiaomi 13T pro instead.

S24victim
Asteroid
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Galaxy S24
Seems like there are enough of us. Perhaps we should all bombard tech support day in day out and tell them it unacceptable and be as stubborn as they are
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user9045121024
Constellation
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Galaxy S24

I agree. I have had Notes since they came out. Went from Note 20 to the S24 ultra & am so disappointed. So disappointed in fact, that I am considering returning & switching to an iPhone. 

When I take photos, they auto adjust (optimize) and look blotchy & awful. I have to take photos w motion on just to be able to screenshot a better image due to the horrible camera. Cannot turn off the option to optimize, which is the issue here. 

 

Worst camera of their last 5 phones.

 

Oh, let's not get started in the stench of the s pen. Has not improved in the month of using either.