Original topic:

Problems posting videos on Instagram

(Topic created: yesterday)
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Shapis
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Galaxy S24
Hello, I have a problem since I have my Samsung Galaxy S24 Ultra, I try to upload videos to my Instagram account and the videos are uploaded wide (only in posts) the photos upload perfectly and the reels too, but the videos are terrible how they are made wide, I was checking and made the configuration changes in the camera of my cell phone and in the Instagram settings, now everything is correct and I still have the same problem, I tried it on my S9 FE + Tablet and it is the same, I tried to upload on the cell phone of a friend who has an iPhone to see if the problem was with Instagram but NO, on my friend's cell phone which is an iPhone and my videos upload perfectly so it is not the Instagram account, then I tried another option, on a Samsung cell phone but in A15 and it has the same problem the videos are uploaded wide, then definitely the problem is with the Samsung, please can you help me, I can't make posts with my videos on Instagram because they look very bad
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