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01-18-2024 01:00 AM (Last edited 01-18-2024 07:08 AM by SamsungRei ) in
Galaxy S24Hi. I ordered through Samsung shop app - Samsung s24 ultra 1TB, payment got deducted and order went through,
After an hour, got an email that order got cancelled for some reason and now I cant use my vouchers.
No specific reasons mentioned.
Did anyone find a fix?
Solved! Go to Solution.
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01-17-2024 10:51 PM in
Galaxy S24From 10pm on 1/17, phone cases constantly out of stock for the adds up page at check out, SAMSUNG fill up your Stock before you sell BRO!?
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01-17-2024 08:00 PM (Last edited 01-17-2024 08:22 PM by SamsungRei ) in
Galaxy S24Pre ordered the s24 ultra and did pay with Affirm but did not recieve confirmation or email just says processing order but no email and when I check in my samsung acount orders just shows my order from last year any one run into this or is it normal
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01-17-2024 08:03 PM (Last edited 01-17-2024 08:03 PM ) in
Galaxy S24- Mark as New
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01-18-2024 06:38 PM in
Galaxy S24- Mark as New
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01-17-2024 08:26 PM in
Galaxy S24Hello, Welcome to the Community. We understand how stressful the preorders can be.
We recommend reaching out to Affirm to confirm if they are processing the order.
For additional assistance with your preorder, please reach out to the E-Commerce team directly by calling 1-855-726-8721.
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01-18-2024 10:43 AM in
Galaxy S24I reached out to affirm and they are still processing With no issues on their end. This is 100% the Samsung site. It seems the only way to order this phone is either with a debit card or a credit card because you cannot use any other payment method at this time. And yes Samsung drops the ball again. Perhaps the IT guys should be fired because this goes on every year
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01-19-2024 06:46 AM in
Galaxy S24- Mark as New
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01-19-2024 06:04 PM in
Galaxy S24Yes, the Caption one credit card kept declining
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01-19-2024 01:26 AM in
Galaxy S24Your recommendation is useless and have already done that. A financial institution is not stopping or doing anything to stop purchases from Samsung. Put the blame where it belongs on Samsung.
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01-17-2024 07:52 PM (Last edited 01-17-2024 08:36 PM by SamsungRei ) in
Galaxy S24I am currently trying to place an order for the s24 ultra 1TB. I'm getting the euro after going throb to the payment that the offering used is no longer available. Anyone else having a similar issue?