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Original topic:

OneDrive app will not open and is causing Samsung Account app to crash

(Topic created: yesterday)
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Hyper Chick
Cosmic Ray
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Galaxy S24

OneDrive app will not open and is causing Samsung Account app to crash.

I have cleared partition cache.

Uninstalled updates and disabled app. I am unable to uninstall the app completely.  If I leave it disabled, Samsung Account app stops crashing. If I reenable it, Samsung app crashes.

I can log into OneDrive through browser.  Samsung Files app not syncing either.

 

This issue is NOT occurring on my Samsung Tab S9 FE only on my S24 Ultra

51 Replies
nullandvoid
Cosmic Ray
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Galaxy S24

OneDrive and the Samsung account use contacts access for quick share. 

 

Seriously, do you think that apps that require access to your contacts are going in the background and making prank calls?

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JudgeDroid
Asteroid
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Galaxy S24
It's called data mining. Access to data should not be forced, rather a choice. Simply put, the app was working without access to contacts since I have used Samsung.. for years. Till now. And that too without asking for permission. I hope you understand.
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nullandvoid
Cosmic Ray
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Galaxy S24

If you think data mining doesn't/can't happen just by virtue of the fact that your contacts are on your phone, there's a bridge in Brooklyn for sale.  Besides, every website you visit, every app you use mines data in some way.  If permissions are asked for from an app  (most especially essential apps for  your device), ask yourself if it's reasonable.  It is if you intend to share things, email people, message people.  You never share anything out of your OneDrive?  Did you give Facebook access to your contacts so that you can find people?  That's far, far worse than sharing with OneDrive, or your Samsung account.

 

if you are so worried about data mining, you really shouldn't be using electronic devices.

 

That it didn't happen before is irrelevant, obviously the OneDrive app was  updated to require the permission. Complain to Microsoft about it, it's their app.

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nullandvoid
Cosmic Ray
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Galaxy S24

For the record, I have OneUI8.0 and the latest version of one drive and the Samsung app.  This phenomenon is not happening for me and contacts access is not a required permission for either app.  So, now that you have it working, try rescinding the permission and see if the condition replicates.  Then put in an error report.

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userVJ7vfw9PDr
Asteroid
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Galaxy S24
It works now after allowing contacts permission.
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userWeaSxl0iWy
Asteroid
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Galaxy S24
I'm having the same problem. Samsung Account closing/error message when I try to open onedrive. I have a Galaxy S24+
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jrvs
Astronaut
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Galaxy S24

Same here, using s23 ultra. ๐Ÿ˜ž

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Sabih_53
Constellation
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Galaxy S24

I am facing the similar issue one drive isnt working and also the gallery syncing have stopped. 

SK
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vector4
Constellation
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Galaxy S24
Got a security update this morning but it wasnt the fix for this. Still happening after update.
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usertqmdx3jyOv
Constellation
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Galaxy S24

Problem solved for me. Hooray!

Tried different things and giving all permissions to samsung account app (you can access that app only from settings) and one drive solved the problem and now I am accessing one drive app also without any issue and samsung account error pop up also not coming any more. 

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