Original topic:

Not receiving any Google prompts on my S24

(Topic created: 07-26-2025 12:05 PM)
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useriSKPIZCc9I
Constellation
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Galaxy S24

Why I am not receiving google prompts on my S24. ..  I checked all the following and nothing has changed: 

- App and notification (Settings)
- Device is listed under Google 2 factors authentication 
- updates all done 
What am I missing here 😕 
 
4 Replies
realaud
Honored Contributor
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Galaxy S24

Google prompts?


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useriSKPIZCc9I
Constellation
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Galaxy S24
The 2-Step Verification when I log in on a laptop or other device but phone
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realaud
Honored Contributor
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Galaxy S24

Well, if you have 2 step verification on, you will get a prompt on all your devices when you attempt to log in on a device you a) have not logged into before or b) have not logged into for a while - 90 days, I think, or c) you had your Windows computer turned off and then turned it back on (Windows has a protective measure where it logs you out of certain sites if you turn the computer off).  You will need to verify from one of the other devices.  Same thing with a Samsung logon. Both entities do this now as it appears more secure than sending an OTP - sometimes they switch up the verification methods.


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felx000
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Galaxy S24

yeah i have the same problem on my galaxy A54, doesn't work for a couple of weeks now maybe even 2 months or so

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