On the messages app and phone app, all I see for new calls or old calls or any calls or messages is just the phone number. This seems to be a frequent problem based on the huge number of people who have this issue when I search for answers.
Obviously if I can't see the name, that means my phone no longer works as a phone or to receive messages. I switched from the iPhone about 2 months ago and this has been a constant problem. No one seems to know how to fix it. I read one supposed solution telling people that this was how it was supposed to work!
Interesting that all of the answers to this question which I see when I search via Google, take me to the Samsung community where the answers have been deleted. So I guess Samsung wants to hide this problem. If you can't fix it, pretend it doesn't exist.
