I like having a different notification sound play when I receive a chat message from certain people I stay in regular contact with on Facebook Messenger, that way if Iām not by my phone & I hear a certain sound when they message me, I will know which person is messaging me. I am able to do this successfully with my text messages, and I was able to do this successfully in Messenger on my Galaxy S9 (yes, I actually still used the S9 until 2 days ago); however, I have had no success with this on my new Galaxy S24.
I texted w/ a Samsung rep & was told this is an issue I need to take up with Facebook, but I can not find Facebookās contact info. I am hoping someone in the Samsung community can help. I have done a deep dive search on this, to no avail.
What I did:
On my S24, went to Settings > Notifications > Advanced Settings > Toggle on āManage notification categories for each appā
Opened Facebook Messenger > tapped on a chat thread > tapped on the circled āiā in the top right hand corner > scrolled down & tapped on āNotification & soundsā > tapped on āCustomize notificationsā > tapped on āSoundā > picked out a sound
However, even with these settings, it is just playing the default Messenger app sound any time these people message me, even though I have selected a custom sound for them. I tried uninstalling the Messenger app, restarting, then re-installing the app with the custom settings. Unfortunately, that did not work. ā¹
