Original topic:

Samsung Email

(Topic created: 09-16-2025 08:57 PM)
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Phillymade8624
Asteroid
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Galaxy S23
Why are my emails now showing the entire email chain, in different emails? And get this, I emailed something from my work to my personal email, and it got attached to another email in my inbox because the subject line was the same. NOT THE SAME! These were two entirely different email messages. If this does not get fixed I'm deleting this app. 
3 Replies
realaud
Honored Contributor
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Galaxy S23
All email apps work in pretty much the same way. If you have it set to organize your emails by thread, any email with the same subject will be threaded together. Go to your app settings and change the organization parameters. Change it to unthreaded. Change it to threaded by sender. Follow through on your "threat" to use a different app - there are many out there. Also, make sure your email service is not doing the threading.

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Phillymade8624
Asteroid
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Galaxy S23
That is so not true that every app works this way! It's the dumbest thing ever to receive separate emails from different people, and because you have the same subject they thread together. That's just poor development of the app.
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realaud
Honored Contributor
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Galaxy S23

All email apps do behave this way.  Email get's threaded by subject if you have threading on - threading can be turned off.  Some apps, such as outlook allow you to thread by sender or date, but the default in every email app I've ever used (and it's been a few) has been by subject. As I said, you are free to use a different app with easier to configure settings and will thread the way you want.   I never use threaded emails, I sort my email by sender.   How often do your emails from different people have the same subject?  What happens if you are  planning an event or meeting and you get responses from people? Wouldn't you want the responses threaded by the subject in order to make them easy to find?    


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