My wife's phone. Never had any issue with the motion photo feature before the update a couple days ago. I tried resetting all camera settings and options as well as clearing the camera data and cache. She said it works sporadically but most of the time not at all. Frustrating issue for her because we have a baby and she uses the feature to get the "right" picture. Hopefully someone has some insight or ideas. Thanks.
The fact that this has been happening for months is very frustrating. I have been taking so many pictures of my kids thinking that motion photo is going to hopefully work, and it doesn't. Please, for the love of our family pictures, fix it. There's no error message that comes up at all.
No error message. The motion feature it turned on but motion picture is not captured. I have tries resetting photo settings and restart phone to no prevail, the motion feature does not work
Having the same issue on my s22. The setting is on but there is no way to access or see the motion photo feature. It doesn't show up on the backup to my Google photos either. Tried restart, turning settings on or off and taking photos. Nothing. Desperate for help. My child's best moments are between the times I hit the shutter and I use this to capture beautiful memories!
I am having the same issue with the Motion Photo. No errors just won't work. It was working as was in Mexico and loved the shots. But after the update it shows on but does not take a Motion picture.
Same issue on my S23 ultra. Motion photos don't work at all. I also can't take burst photos anymore. I've tried changing every setting I can think of and still nothing.
