Original topic:

S23 Bluetooth issues.

(Topic created: 09-03-2025 04:57 PM)
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hardyhar45
Asteroid
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Galaxy S23
For some reason, my Bluetooth will just turn off randomly and not turn back on. Ive tried clearing cache partition, restarting MANY times and resetting wifi + bluetooth settings. SM-S911U is my model, updated to the latest updates. Sometimes (note sometimes,) the troubleshooting temporarily fixes the issues.
15 Replies
realaud
Honored Contributor
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Galaxy S23
Try going to settings/connections/Bluetooth and tap the dot menu and choose advanced settings. Select control history and see if any apps have been turning the BT off. If the list is not empty, there is an app controlling the setting.

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hardyhar45
Asteroid
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Galaxy S23
There are 5 apps that have turned on bluetooth, but all prettyy far apart.
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realaud
Honored Contributor
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Galaxy S23
Check the settings for each of those apps to see if there's anything to stop the BT control . You are not running any routines that involve BT, are you? Sometimes people have created routines awhile back and forget they are running (set & forget).

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hardyhar45
Asteroid
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Galaxy S23
Nope. Stopped the apps and still nothing. Thank you so far for the help though ๐Ÿ™
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realaud
Honored Contributor
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Galaxy S23
You should put in an error report. The best time would be to do it right after the next time the BT randomly shuts off, so it will still be in the logs.
https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692?src=ShareByUserCM

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hardyhar45
Asteroid
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Galaxy S23
Just did, and will do when it happens again.
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hardyhar45
Asteroid
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Galaxy S23
Sent a report and apparently it's answered but the problems still there?
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realaud
Honored Contributor
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Galaxy S23

Did you read the answer. It's too soon to get a real answer, are you sure it's not just the auto reply acknowledging they received the report?


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realaud
Honored Contributor
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Galaxy S23
Check your Smart Things settings and make sure turn Bluetooth on automatically is on. I have no idea whether this will keep your BT on, but it's certainly worth a try.

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