Hello I am the host of our "home" and I have no issues seeing my members location but my wife is unable to see my location. I have enabled find my mobile she can see her own phone location on her phone but not mine. Get your location from this phone is my "home". I deleted my home and re add all my smart tags which see is able to see fine. We Uninstall both apps removed and added back into the family. We're in family on our Samsung accounts as well. She used to be able to see me but something happened and I don't know how to fix. Most issues I found googling was basic stuff that was already enabled.
*Update
My Samsung account was showing my physical sim card imei so I deleted my product in Samsung and readded with the virtual Sim and now everything is working from being tracked by wife and Samsung find can now located my phone :).
This may seem like a dumb question, but just go with it 🤣🤣🤣 . Has she done A= a regular restart on her device ? B= reset network settings on her device and then try to connect again
My I have questions for you, so I can try and help. 1. Do you have your location on your phone itself? 2. Is your phone in power saver mode often? 3. In smart things under "Family Care" the "3 dots" do you have anything in "Manage sharing consent"? 4. Also, check " Manage Family members" select her and scroll to the bottom for location.
I would also checkall those things on her device. Sharing location on SmartThings Find relies on the other person enabling location sharing on their own device.
All has been done on her device as well, I can see her location on my phone and hers she has no location for my phone. I have it set up to tell when I and her leave she can see me leaving and coming back home but the times are not right.
Next things to consider, 1. Is your phone up to date? 2. Are apps up to date? 3. Are you in the beta program? 4. Go to settings search "Apps" then top right search "smartthings" make sure you check all the permissions since you completely uninstalled the app.
