Original topic:

Omnipod 5 no longer works with S23

(Topic created: 05-13-2025 08:38 PM)
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cherbear2
Asteroid
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Galaxy S23

Any help would be greatly appreciated!

10 Replies
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Galaxy S23
Can you be more specific? What is the issue your having?
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cherbear2
Asteroid
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Galaxy S23
My **bleep** on my arm will beep several times, then my phone will beep. The notification says to switch to manual mode for 5 minutes because insulin delivery has been paused too long. I am not pausing it. I changed my **bleep** but it is happening to this one too. Never had a problem until the update today.
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cherbear2
Asteroid
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Galaxy S23
I don't know why it bleeped "POD"
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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

If it’s like my dads Dexcom they were told not too update to Android 15 until they had updated the app and everything to work with the new OS



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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S23

What are some of the issues with your Omnipod is it the sensor or app



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BabsF
Constellation
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Galaxy S23

I am having the same issue with my one week old Samsung Galaxy S24 Ultra. It says pod has received no communication with Dexcom G7 sensor for 4 hours. Except it has. But the pod also will freeze and nothing can be done, not insulin bolus or regular 5 minute insulin delivery. It usually recovers within half an hour. I bought this phone specifically because it was compatible with the Omnipod 5 app. 

 

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cherbear2
Asteroid
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Galaxy S23
Me toooo!! Omnipod is sending me a receiver to use until they catch up to OS15. I am not happy to say the least.
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usermzeJaY3BsM
Honored Contributor
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Galaxy S23

Hate to be "that guy" but it looks like the issue was that Omnipod decided not to update their software to be compatible with Android 15.  If they gave you a receiver until they "catch up" it means that the receiver is a work around until they get their app updated.  This is not a Samsung issue, but was caused by lazy developers, seeing as how Android 15 was released back in October...

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NickMC603
Constellation
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Galaxy S23

Is a BLE error issue. Having the same with S22+ even though Android 15 is listed as compatible. 

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