Original topic:

Screen no longer works after ui7 update

(Topic created: 07-25-2025 05:34 PM)
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kloudkilla
Constellation
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Galaxy S23
I replaced my broken screen with a non oem on my s23 ultra. After the ui7 update I can only use my s pen to access it. It does not react to touch. Am I being punished because I couldn't afford a oem screen?
4 Replies
meself
Honored Contributor
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Galaxy S23
Sounds like screen bad you got
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Mujibar
Honored Contributor
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Galaxy S23
Sounds like the non-OEM screen replacement is your issue. Refer to this thread:

https://us.community.samsung.com/t5/Galaxy-S23/Cannot-use-phone-with-finger-after-update/td-p/324985...
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Galaxy S23
The ribbon cable is not seated properly, redo. Make sure to disconnect battery before undoing cables and connecting cables. If you swap out screens with the battery connected, you could damage the new screen or the Gpu of the device. After redoing and making sure that the cables are seated properly. Turn on phone. If the same problem exists, flash the latest firmware. If problem still exists, return or exchange screen for an OEM.๐Ÿ––๐Ÿป
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Galaxy S23
I found this, may help. From what im researching, samsung has made it to where you have to replace screen with oem. ๐Ÿ––๐Ÿป1753494301912.jpg