Original topic:

Help SmartThings app says rooted?

(Topic created: 09-23-2025 01:52 PM)
5162 Views
Options
Galaxy S23
Okay I was using the SmartThings app last night when to use it just a minute ago and is saying it cannot open because the phone is rooted I have never rooted this phone or even attempted anything like that with this phone why would it do that? 


46 Replies
king_james17
Comet
Options
Galaxy S23
Did you buy your phone from someone ๐Ÿค” they had rooted your phone when that person owned it could be possible
0 Likes
Options
Galaxy S23
Nope bought it brand new and have had for a while
0 Likes
Options
Galaxy S23
And it's just that one smart things app that is saying that
0 Likes
realaud
Honored Contributor
Options
Galaxy S23
Have you testarted the phone to see if it still happens?

-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
Options
Galaxy S23
I have restarted the phone I have uninstalled the app restarted the phone and reinstalled it and it's still doing the same thing but it was working last night because I use it for my television
0 Likes
realaud
Honored Contributor
Options
Galaxy S23
What about if you reboot into safe mode? Have you recently installed amy new, non Samsung apps?

-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
Options
Galaxy S23
The only apps that I've downloaded recently would be proton drive ways the GPS thing Google files and Gboard
0 Likes
Options
Galaxy S23
But they've been on there for about 2 to 3 weeks now
0 Likes
Options
Galaxy S23
Now I do have the Shizuku app but it isn't running and I've never had a problem with it and I have had it for a while
0 Likes