Original topic:

Help I can't update my s23 ultra

(Topic created: yesterday)
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almondhunter
Astronaut
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Galaxy S23
so I got my phone today and as I finished transferring my data from my old phone I realised it has 2 updates ahead and yet it's still on the 1 December update
it says 'your phone is up to date' even though it's not
and for it's last update it says 'there's no information available for this update'
I tried connecting my phone to smart switch on my lap top and nothing happened 
please help me

3 Replies
kasonpalusinski
Astronaut
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Galaxy S23
Open the Samsung Members app and go to Support > Phone diagnostics > Software update check. ā€¢ If an update is available, it might guide you to download it.
kasonpalusinski
Astronaut
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Galaxy S23
Did it work
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Brayden1
Halo
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Galaxy S23
I'm on one ui 5.1 still with my s23 ultra as well. Tried everything and I just posted something and it has all the details
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