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Failed January Update

(Topic created: 3 hours ago)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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358 Replies
Members_nrOPyKH
Constellation
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Galaxy S23

I had the same issue yesterday. Today it seems to be working but is super slow. Has been updating all morning and is at 45%. 

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xXTechDBZXx
Constellation
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Galaxy S23
Same problem for me **bleep**
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LandonJ
Cosmic Ray
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Galaxy S23
I am trying to update my s24 to the security update 15, and it has failed 4 times and is now installing but taking very long. It's been 4 hours and it's it 26%. I have very fast internet,tons of storage still and I don't know why.
Kilozva
Cosmic Ray
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Galaxy S23
Cancel the installation of the new update and reset the phone
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meself
Honored Contributor
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Galaxy S23
Seems to be a problem in the update many others are having same issue
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detroitkrazy
Cosmic Ray
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Galaxy S23
What i did was I used my computer i downloaded smart switch and downloaded using that
Starspace125
Asteroid
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Galaxy S23
Do we know why it was an 11.8GB security update though if it wasn't one UI 7.0?
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detroitkrazy
Cosmic Ray
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Galaxy S23
I have no clue
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Embe
Constellation
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Galaxy S23
Same here. Takes forever to download. 5 hours and still shows 13%
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crimsonrckstr17
Asteroid
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Galaxy S23
I wish I could uninstall the update. It took away read receipts and delivery status in text messages. And all the stuff we were able to do with iPhones that were on iOS 18 - now gone. Videos and pics are back to being pixelated and read/delivered receipts has disappeared for that also. The only delivered option is the one in the message settings that sends you a whole notification when the text is delivered. Very annoying.
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