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Failed January Update

(Topic created: 9 hours ago)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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358 Replies
Starspace125
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Galaxy S23
Yes it is a first time for me. But the manual update works fine. Download your update through Smart Switch on a computer and it will work fine
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cassiehong91
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Galaxy S23
Ok
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Run415
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Galaxy S23
So I have a newer HP laptop. I have scoured the web looking for Smart Switch app to download to laptop. Just can't seem to find it. Any help?
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Starspace125
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Galaxy S23
The app is available for download through Samsung's website, Google Play, Microsoft store, Galaxy store and more
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Run415
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Galaxy S23
And they all ask which device to download it too. Only one listed is my S24+
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Run415
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Galaxy S23
There it says the device listed already has Smart Switch installed
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lucryster
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Galaxy S23
I've been dling all night. I'm at 34 percent lol
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Run415
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Galaxy S23
I got to 63% yesterday. Then "Failed" came up!
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Starspace125
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Galaxy S23
You need to install manually with smart switch on computer
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Travisjmiller
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Galaxy S23
Same issue for me
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