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Failed January Update

(Topic created: 9 hours ago)
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userq3DRoBDJRw
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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343 Replies
YOSOYELCIS
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Galaxy S23
Same, do you got verizon because if that's the case then I can tell you how to be able to install it
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Starspace125
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Galaxy S23
How would you do that?
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YOSOYELCIS
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Galaxy S23
https://www.verizon.com/support/knowledge-base-80201/

Note: now if you select software update on your phone's usb settings, you gotta allow your pc to install smart switch and you can do the update through there. It still takes forever but it'll work
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Starspace125
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Galaxy S23
I tried this yesterday with smart switch as the OTA update have me an error code so I manually installed the update and notice no difference and I'm still on 6 one UI. Wonder if the update didn't work even though it said complete. It was 11.8 gb and morning to show for it?? So confused lol. Thanks for your help tho
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Wuckers
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Galaxy S23
Yeah I have Verizon first time I've ever had a trouble updating my phone all I need for it to finish and restart my phone and my alarms for me to get up for work won't go off bc it reset its self. So pls helpšŸ˜­šŸ˜­šŸ˜‚
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AbileneMan
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Galaxy S23
No
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Mshelton42788
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Galaxy S23
I am having the same exact issue. Have tried using wifi of multiple sources, and it doesn't go any faster. The farthest it has gotten was 43%. My Error code was 412 though.
Wuckers
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Galaxy S23
Its been so annoying. I just want it to work right
userY87fJGNyM7
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Galaxy S23
I'm having the same issue on my S22 and We have Verizon.
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BlueSkies
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Galaxy S23
I would wait after everyone sinceany people are trying to update and impacting the servers
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