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Failed January Update

(Topic created: yesterday)
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userq3DRoBDJRw
Asteroid
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Galaxy S23

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

 
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358 Replies
Durannie4ever
Astronaut
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Galaxy S23

I have spoken with both Verizon and Samsung this afternoon as it has taken 3.5 hours to download the system update. Samsung said it is a Verizon issue and that Verizon engineers are aware of the problem.  If the download fails, do NOT attempt to install again until this issue is resolved. I restarted my phone, reset wifi, cleared the cache and turned i off. Nothing stops this slow problem download.

TeeRoc
Constellation
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Galaxy S23
I'm having the exact issue.
Teebus
Asteroid
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Galaxy S23
Same issue for me on s24 ultra.
incog_
Halo
Options
Galaxy S23
You all should try cleaning the system cache to try and get that bad update out
Members_NpXNLAp
Asteroid
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Galaxy S23

I did this twice and no change. I dont think everyone is experiencing exact same thing on verizon network because our cache.

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JuliusCesar
Cosmic Ray
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Galaxy S23
Wait ui 7 is out now?
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3Fees
Supernova
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Galaxy S23
For S25 series yes.

Cheers
3Fees
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meself
Honored Contributor
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Galaxy S23
Not aware android 15 is released
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Lilyanna
Asteroid
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Galaxy S23
same thing has happened to me. let me know if anyone figures out how to fix this
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neilth
Supernova
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Galaxy S23
This can't be an Android 15 update. Verizon never participates in beta tests and One UI 7/Android 15 has not been officially released yet.