cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
search icon

Original topic:

Downloaded a App And Now it is Causing Issues

(Topic created: yesterday)
35 Views
winterwonder
Constellation
Options

yesterday (Last edited yesterday by Samsung Moderator ) in 

Galaxy S23

I downloaded a few photo editing app. Hugh mistake. It's taken over my phone!! How can I stop this??

2 Replies
GaryB82
Galactic Samsung Care Ambassador
Options

yesterday in 

Galaxy S23

Go into Safe Mode and then uninstall the apps 

To put a Samsung Galaxy S23 into Safe mode, you can press and hold the Side and Volume down buttons at the same time. 
 
Steps to enable Safe mode 
 
    1. Press and hold the Side and Volume down buttons simultaneously
    2. Touch and hold the Power off icon
    3. Tap the Safe mode icon
  • The phone will automatically reboot into Safe mode


If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


realaud
Honored Contributor
Options

yesterday (Last edited yesterday ) in 

Galaxy S23
After you follow @GaryB82s advice and uninstall the apps and boot normally, make sure app protection is on in your settings and run a scan and/or download malwarebytes and run a scan to make sure no other malware is left hanging around.