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Original topic:

Cellular data not working

(Topic created: Monday)
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Asteroid
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Galaxy S23
After software update my phone doesn't connect to my mobile internet 5g. Been going on for a week already only connect to wifi. I tried everything. Next step call provider. 
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LDianneW
Cosmic Ray
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Galaxy S23
Wifi tech did, but I know how to reset, so yes, we reset this confused mess.
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LDianneW
Cosmic Ray
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Galaxy S23
Hmmm...good question. I assumed after capable servicing, everything had been reset. I haven't double checked if the settings reset reached out to all settings. I will tonight or tomorrow.
LDianneW
Cosmic Ray
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Galaxy S23
Apparently, the last update tonight helped, and I'll see if both connectors are working.
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LDianneW
Cosmic Ray
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Galaxy S23
Will take a day or 2 to see.
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LDianneW
Cosmic Ray
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Galaxy S23
The providers can't always help either.
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Solution
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Asteroid
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Galaxy S23
Update i called my provider they said my number had a code that was preventing me from using my internet. They took out the code now it's working. So if anyone is having the same problem call your provider and ask them if they put a code to block your internet sometimes that happens they told me
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