Bluetooth no audio

[PeppaGeorge]

Hi

In the last few days when I pair my Bluetooth headset to my phone I don't hear any audio. The devices are paired, the volume is on max and the application (e.g. Spotify) shows it's connected to the headset audio. But I can't hear anything. Restarting the BT device doesn't help. The only thin that helps is phone restart. Then it works well once. After connect-disconnects, again the audio can't be heard until next reset. I checked with a few BT devices and with different phones.

I suspect the latest software update from a week ago has some bug...? 

Thanks 

[realaud]

Have you tried the headset on a different device?  Have you tried a different headset/earbuds/BT speaker on the phone?  If the headset does not work on another device, it's the headset.  If no other BT audio output works with the phone, it's the phone.

[PeppaGeorge]

Thanks, I tried another headset, same issue. I tried with another phone, it worked fine. I will give it a try with the whatsup and see

[akanbaz · Accepted solution]

The issue is because of WhatsApp. Force stopping the WhatsApp resolves the issue temporarily.

[realaud]

You are making the assumption that the OP has WhatsApp.  That may or may not be the case, but you should inquire first before offering a "solution"

[PeppaGeorge]

It helped, thanks!