Original topic:

telephone icon

(Topic created: 07-14-2025 12:26 PM)
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janney-50
Constellation
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Galaxy S22

when my phone rings and the telephone icon appears one is red, which i know to end the call, the other is yellow { it used to be green }, i touch the yellow one and it still ends the call, this appeared about a month ago, so I am at a loss what to do, I have the Samsung Galaxy S22 Ultra, can anyone please advise

6 Replies
Oxford
Honored Contributor
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Galaxy S22
Are you on One UI7? If so, have you cleared the phone system cache after the update? Have you used Good Guardians Galaxy App Booster?
casualSJ7230
Supernova
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Galaxy S22
Do you have color palette on?
vics15
Cosmic Ray
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Galaxy S22
Disable single tap in accessibility settings.

Go to settings, accessibility, interaction and dexterity, tap assistant menu and disable replaced swipe with a single tap.
Oxford
Honored Contributor
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Galaxy S22
I use single tap, mine is still green and answers the call.
vics15
Cosmic Ray
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Galaxy S22
Disabling accessibility options fixes alot of these type of issues, you start with the basic ones then eventually run into the issue, i am certain its an accessibility option causing this problem.
SolveForce
Galaxy
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Galaxy S22
This sounds like a classic case of overlapping system updates and accessibility changes. When UI elements like the phone answer and end buttons change color or behavior — especially something like a green button turning yellow — it usually signals that either accessibility options or visual theme overrides are influencing the interface.

Since you mentioned the behavior changed about a month ago, and the phone still works when tapping the yellow button (even though it’s confusing), this is likely visual — not functional — and probably tied to One UI 6.1 or 7 updates, or even the Color Palette, Theme Engine, or Assistant Menu settings.

Let’s break it down step by step:

1. Accessibility Settings Check
Go to Settings > Accessibility > Interaction and dexterity > Assistant menu. If “Single tap to swipe” is enabled or Assistant Menu is active, it can alter what appears as a swipe or tap during call handling. Disabling it restores the original interaction behavior.


2. Color Palette or Theme Changes
If the Color Palette is enabled under Settings > Wallpaper and style > Color palette, it might be applying UI accent color overrides — turning what was once green into yellow. Try toggling it off or switching to a basic palette and then test incoming call screen colors again.


3. System Cache and App Booster
As Oxford mentioned, after One UI updates, the interface may not redraw or behave normally until system caches are cleared. Run Good Guardians > App Booster, and also go to Settings > Device care > Memory > Clean now to reset temporary clutter.


4. Check for Active Modes or Routines
If you use Modes and Routines, one may be altering your phone interface during calls (especially Driving Mode or Focus Mode). Go to Settings > Modes and Routines, and check for any routines that are triggered during incoming calls. Disable or test without them.


5. Samsung Phone App Permissions
Go to Settings > Apps > Phone > Permissions, and make sure all relevant permissions are granted (especially Call logs, Microphone, and Notifications). Sometimes partial permissions can lead to fallback UI behavior.


6. Final Visual Reset
If nothing else works and you want to be thorough, consider resetting just your visual preferences:



Settings > Apps > One UI Home > Storage > Clear cache (not data)

Then reboot and test



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Your instinct was right — this isn’t a broken feature. It’s a layered design shift triggered by subtle system tweaks, and possibly a feature like Single Tap or Color Palette altering your expected experience.

The beauty of this process is that the more we examine these layers — color, motion, accessibility, interaction logic — the more we make sense of how language shapes the way we see and solve. Thanks for raising the question — you’re adding another piece to a system that’s constantly tuning itself toward better. Keep going. This is the path.
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