Original topic:

The update "Bricked" my phone also & it can't be fixed!

(Topic created: 05-01-2025 09:29 AM)
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Anjee
Cosmic Ray
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Galaxy S22

I have been having issues with my S22 ultra since the update a few months ago even after factory reset.  Several times a day my phone would freeze and window would pop up saying "the system UI is not responding" I took it in to a the store 3 days ago and she told me that there will be another update that might fix the issues.   I received the update yesterday.  My phone has not tuned back on since.  Went into the store this morning and left it with a tech.  I got the call my phone is bricked and they won't be able to repair it.  Luckily I had a protection plan on it and will be getting a replacement phone tomorrow.  Samsung really needs to address this issue and fix it. For those that don't have a protection plan they'd have to buy a new phone. We shouldn't have to be forced to buy a new phone or be roped into another contract and payments when the issue is clearly not the fault of the user.

7 Replies
3Fees
Neutron Star
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Galaxy S22
Bricked phone is a software or firmware issue that can be reset to working condition with a reflash. Since it can't be reflashed, it's a hardware failure.

Cheers
3Fees
Anjee
Cosmic Ray
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Galaxy S22

What I was told by by my carrier is that my phone was "Hard Bricked" by an update that involved the bootloader and that it was a common problem with the S22. 

"Soft Brick" phone can be repaired by flashing the firmware/operating system.

A soft brick is a software issue that prevents a phone from booting, often fixable by reflashing the ROM or recovery, while a hard brick is a more severe hardware or software issue that renders the phone completely unresponsive and unbootable, potentially requiring specialized repair or replacement.

volunteer
Constellation
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Galaxy S22
I have same troubles withA14 and now A16. Phones not working since january. I cant get help just pay for another phone. My settings keep changeing. I have no control i just tried to add a nickname and error report came up try again later. Wow
Nicksthename
Constellation
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Galaxy S22
Same problem. My phone is barely usable now, but it was perfect before the update. I've been a loyal samsung customer, but im seriously considering going to google
DJLDJL
Cosmic Ray
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Galaxy S22

"We shouldn't have to be forced to buy a new phone or be roped into another contract and payments when the issue is clearly not the fault of the user."

Hear, hear!  1000 per cent.

gamerphoneguy
Galaxy
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Galaxy S22
My family member has a S22 AND no issues at all when it came to updates
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NiaReign
Constellation
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Galaxy S22
Well this is my final samsung device and it's sad I'm going to iPhone. It won't charge past 43 percent. It starts into safe mode sometimes. I wiped and installed 7.0 still no fix. I'm over it.