Text message failing

[Ohawkeye]

My text messages keep failing. Once I reboot the message will go. I have tried all the recommend fixes but nothing works.

Is it possible to delete the message app?

If so will I lose my contacts? Where do I find a new app to load?

[meself]

Which messages are you using

[Ohawkeye]

I guess it's Samsung. It was loaded when I purchased the phone.

[meself]

May want to try clearing cache in settings than apps than samsung messages blue with 3 dots in storage part tap clear cache

[Ohawkeye]

Thanks, I have done that several times. I'm going to the Xfinity store today. Thanks for your input.

[ItzMill3rTime]

The Samsung message app is terrible and Samsung doesn't even install it on new releases. I would install the Google messages app and then when you click on the Google messages icon it will ask to make this your default message app - click yes. Follow the steps it provides to continue to set up. You will not lose contacts, etc and I've tried many ways to delete this app but it's one of those apps Samsung doesn't let us delete so I took away all the access, turned off it's ability to use mobile data, etc.
Here's a link on how to do it which might save you time in having to go to yourour local store.

This is a pretty good video on installing and how to change options, etc.

https://youtu.be/Ynriy372zuM?si=PXWmDDGmdz6UpXU_

[Ohawkeye]

Thank you. I went to Xfinity this morning and was told that as of January 1 Xfinity no longer supports the the message platform in question. I now have Google. Thanks again

[ItzMill3rTime]

Of course. Glad they were able to fix your issue