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03-01-2022 06:42 AM in
Galaxy S22Hello,
Looking for help with the moisture/debris notification on the S22 Ultra. I have had the phone less than a week, moving from a S10+. As part of that move I also carried over from my S10+ a magnetic USB-C charge adapter which is QC4.0 rated (9v 2a/5v 3a) that I only use in the car for convenience with android auto (could care less if it charges the phone or not). I always charge my phone via an Anker wireless charger.
The magnetic adapter was never removed from S10+ since the day it was new until I moved it to the S22 Ultra. about 2 days later I got my first debris/moisture warning in the middle of a work day while my phone had been untouched sitting on my work desk for over an hour prior to the message. My office is environmentally controlled at 72 degrees with 30% humidity. Considering the situation, I assumed maybe the magnetic adapter itself was dirty/old. No matter - I have a couple brand new heads for it. I popped one of those in and all was well. Three days later - I get another warning while my phone is sitting on the table in my living room - having been untouched for a while. My home is also environmentally controlled at 70 degrees with low humidity.
Just to be clear - the cable was not connected to the magnetic tip during these messages (it's only used when driving). The exposed end of the magnetic tip has no debris in/on it (it's flush and smooth so highly unlikely anyway).
Is the magnet causing an issue? Are these kinds of adapters "not allowed" for some reason now?
Also for reference, this isn't a cheap, no-name product either. The cable & magnetic adapter I use is by ChargeASAP and the variety is the UNO which is QC4.0 rated. They also make a 100W version with PD support, but like I said I use it exclusively for Android Auto in my car (with the tip living onside my phone 24/7).
Any help or advice would be most appreciated.
Thanks in advance.
Solved! Go to Solution.
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03-18-2022 09:38 PM in
Galaxy S22- Mark as New
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03-19-2022 09:29 AM in
Galaxy S22- Mark as New
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04-10-2022 04:56 PM (Last edited 11-10-2023 05:17 PM by SamsungAl ) in
Galaxy S22Me... having this problem. Just like on all my other Samsung phones. Horrible piece of poop! Got a brand new S22 Ultra and they still haven't fixed this problem. Samsung!
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04-23-2022 03:38 AM in
Galaxy S22- Mark as New
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05-11-2022 09:46 AM in
Galaxy S22I have the same issue. I hope Samsung address it soon. It seems pretty common. Never had the issue with my s21.
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05-11-2022 10:44 AM in
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05-18-2022 08:39 AM in
Galaxy S22I have a s22 ultra 256 and getting the same issue and its barely a week old..i am unable to charge the phone using a usb cable at all..now that ive wireless booted the device i dont get the charging error for now but it doesnt charge either ..this is absolutely ridculous
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05-18-2022 08:52 AM in
Galaxy S22- Mark as New
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05-18-2022 09:16 AM in
Galaxy S22Oh boy, another bug to watch for, not enough have dropped calls due to bad cell reception, lines in the screen, frozen screen, not working apps...and the list goes on
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04-21-2022 03:34 AM in
Galaxy S22