Solved: S22 ultra got white screen - Samsung Community

Mayank01 · ‎11-24-2023

Hi users recently my s22 ultra got white screen and I don't know how I was using it in night and when I woke up and told my mom to put it to charge she told me the screens glitched to white ,I was in shock and quickly saw what happened ,note that the phone was never dropped also it had no minor scratches also and being a trusted user I was in shock now I don't know what the issue is and as my phone's out of warranty I will have to pay a lumpy amount to get it fixed. The phone was not on the one ui 6 update it was still working on one ui 5.

Anyone facing the same issue?

Samsung_Moderator · ‎12-02-2023

Hey there! I can absolutely see how frustrating it can be when your screen is not working.

You can do a hard reboot by press and hold the Power button and the Volume down button simultaneously for more than 7 seconds to restart it.

If that does not help I would suggest having a certified technician taking a look at the device!

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

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Jeremiah82 · ‎11-24-2023

I've had my Galaxy S22 Ultra since day one release and I've not dropped mine or got any scratches on as it is in an Otterbox Defender case. To be honest, I don't know what this is. Could be a wallpaper or a short in a circuit. It could also be something as simple as visibility enhancement accidentally turned on. Maybe check the Grey scale. Can you go anywhere on that phone? Settings? Home screen?

Mayank01 · ‎11-24-2023

No the screens fully white and I am barely able to see anything on the screen

userCUYaACa0XU · ‎11-27-2023

Yep, me too!

Jeremiah82 · ‎11-24-2023

Another question: Why would you mention it not being on Android 14 One UI 6.0? That would literally have nothing to do with a "white out" screen.

Mayank01 · ‎11-24-2023

It definitely has many people are facing the same with Android 14 update on their devices

Jeremiah82 · ‎11-24-2023

Interesting. I haven't seen that. Makes me question whether I should update it when it does hit my phone then.

userRpExGiXVSd · ‎11-24-2023

It's a known issue right now with the s22 and the update to 6.0
There is no known time frame for a fix either. Search the forum, there's a ton of people with the issue, including myself.

Jeremiah82 · ‎11-24-2023

Crazy. I did not hear about this. I've got like 12 buddies with S23 Ultras and they've all updated with no problems.

user3GWncE5mIY · ‎11-25-2023

Have you tried a hard reboot?

Original topic:

S22 ultra got white screen

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