Still haven't received the UI 7 update on S21 FE

[BlurryFace6669]

Still haven't gotten the UI 7 update

[Mujibar]

Are you using a TracFone SIM? Do you know someone with a Verizon SIM that you could borrow to get the updates?

[BlurryFace6669]

No but trac phone is version cause the phone was locked when I got it and only to get it to work was through Verizon or trac phone

[meself]

If your using trac phone Sim that would be reasin its not updating its looking for verizon Sim yes phones get picky anyway smartswitch good option

[BlurryFace6669]

Lol right ,but if it was on WiFi wouldnt still download the update without a sims

[Mujibar]

No, because Samsung relies on carriers to push the updates. The only devices that get updates directly from Samsung are WiFi-only devices, like tablets.

[BlurryFace6669]

Ok gotcha That's better than what Verizon word TracFone told me so I'll try looking for a Verizon SIM or Smart switch thanks

[BlurryFace6669]

I was about the factory reset my phone to see if that would work but I really don't want to do that

[Mujibar]

Try Smart Switch first. You can buy a cheap prepaid Verizon SIM if that doesn't work. Hang onto it and put it in the phone for future updates. It doesn't need active service. Just a connection to the correct update servers.

[BlurryFace6669]

Right on thanks don't know why the company's I talked to didn't know that had me on the phone for hours for nothing but thanks again

[Mujibar]

You're welcome. Good luck!