Still haven't received the UI 7 update on S21 FE

[BlurryFace6669]

Still haven't gotten the UI 7 update

[Mujibar]

Where did you buy your phone? Who's your carrier?

Please share a screenshot of your about phone > software information screen (see attached pic).

[BlurryFace6669]

Verizon

[Mujibar]

You bought it from Verizon?

[BlurryFace6669]

No bought from a friend who said they got it from Verizon I got it back in Nov, 2024

[Mujibar]

This is weird because it looks like it was originally a Verizon phone.

If you have access to a computer, try updating through Smart Switch. See "software update via Smart Switch on your Windows PC or Mac" on this page:

https://www.samsung.com/us/support/answer/ANS10002027/

[BlurryFace6669]

And it hasn't updated since then the day I hooked it up

[BlurryFace6669]

I've talked to Verizon and trac phone both and they just keep telling me it's updated but the phone hasn't updated

[BlurryFace6669]

Yeah I thought of that but I don't have a pc

[BlurryFace6669]

And when I go to update system it says it's up to date but I go to system and privacy it says it needs to be updated