Locked phone

[minim5]

Hello everyone ok I just got this phone and I reset it now its saying its locked contact company what now its saying when I put my Sim in 

[LongHiker]

@minim5 Where did you get the phone? 

[minim5]

From boost

[LongHiker]

Have you reached out to Boost for a solution?

[minim5]

Actually I didn't do you think that would work best or factory reset it

[LongHiker]

If you just got the phone from them, you should check with them for a solution.

[minim5]

My service is Tmobile i got the phone from boost mobile being cheap I just broke my razor

[LongHiker]

You will need to meet Boost mobile's rules about paying off the phone before they will network unlock it.

[minim5]

Im just trying to insert my Sim card from old phone into the new one I don't know why I reset it like dang

[nullandvoid]

If the phone is locked to Boost Mobile, you will have to have it unlocked before you can use another carrier's SIM in it. If the phone has been paid off, you should ne able yo get an unlock code from them. Resetting y6he phone has no effect on whether a phone is locked or unlocked. You will have to contact Boost.