Original topic:

Bluetooth and Wi-Fi refuse to turn on

(Topic created: Monday)
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Gavocado
Cosmic Ray
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Galaxy S21
Seeking help with this issue - my 21Ultra is having issues connecting to Wi-Fi and Bluetooth. And by that, I mean it doesn't even turn on anymore, it was turning off randomly, but now it's just not working at all. 

I've tried resetting the wifi/bluetooth, wiping cache partition, etc. I would prefer to not do a factory reset at this point in time, I'm wondering if anyone has any idea what's going on. I was thinking of trading in this phone anyway, but would really prefer to just fix the issue instead. Feels really bad just be forced to a new phone because mine just straight up stops working.

3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S21
Not sure what you mean by "Wifi over Bluetooth ". Are you saying that neither wifi nor Bluetooth is turning on?

Have you tried phone settings -> General management-> Rest -> Reset wifi and Bluetooth?
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Gavocado
Cosmic Ray
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Galaxy S21
Hi, edited to fix the typo, yes, both are turning on. I have tried that fix and it did not work.
Desman6
Constellation
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Galaxy S21
Same! This is driving me f*cking nuts!
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