Original topic:

Warning Camera Failed

(Topic created: yesterday)
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KJB39
Asteroid
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Galaxy Note Phones
It's been over 2 months since my camera has worked (occasionally I can take one photo in selfie mode before it stops working again). I posted about it before but Samsung deleted my post. There's still no resolution and I've tried everything: clear cache, clear data, both app and phone are updated, soft reset, factory reset, ran a diagnostic that said something was wrong with both cameras and I still have no solution. Any ideas?
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4 Replies
userella
Supernova
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Galaxy Note Phones
Is your screen time out on a decent time? Does it just turn off while you're taking the photo or before?
KJB39
Asteroid
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Galaxy Note Phones
The app will usually open, but it's black, and sometimes I'll have the option to change settings, but once I actually click anything, it freezes and closes the app. The few times the selfie option worked was when I long pressed the app and clicked take selfie, but even that isn't a guarantee
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userella
Supernova
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Galaxy Note Phones
Did you grant another app permission for your camera? This happened to me once but I'm glad it did.. sorry, didn't get your reply notification. Had to revisit this.
meself
Honored Contributor
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Galaxy Note Phones
Submit feedback on the camera issue
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