Solved: Screen burn in - Samsung Community

mikki11574 · ‎04-22-2019

Has anyone had this happen to their Note 9?

SamsungKim1 · ‎04-22-2019

Hello, Screen burn in is very disappointing. Unfortunately, this is not covered under the warranty.

You can check the Play Store for third-party apps that help the appearance of the screen burn.

However, to completely correct the issue, it does require service. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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SamsungKim1 · ‎04-22-2019

Hello, Screen burn in is very disappointing. Unfortunately, this is not covered under the warranty.

You can check the Play Store for third-party apps that help the appearance of the screen burn.

However, to completely correct the issue, it does require service. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

userKc5r6URoQu · ‎04-28-2019

My note 8 just started exhibiting screen burn-in last month.

It's like c'mon Samsung, these products are pushing $800-1000 plus!

Support is hit or miss for the most part.

What did you end up doing?

MrZell · ‎04-28-2019

Hello.

You can always take the device to a local repair technician.

You can locate the nearest service center by visiting: https://www.samsung.com/us/support/service/

Hope this finds you well!

^SamsungZell

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Original topic:

Screen burn in

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