Original topic:

Need to add the "number" back to the notifications

(Topic created: 4 hours ago)
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GingerB123
Constellation
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Galaxy Note Phones

I lost a very important feature on my Galaxy Note20 Ultra 5G and dont know how or why it was lost. Initially The number of unread sms messages were displayed inside the red circle on the meassage icon on my app screen. I would know how many unread sms messages I had before tapping and opening the app. About a month ago, this feature no longer displayed my unread sms messages. I now have to tap on and open the sms message app before I can see or know the number of unread sms messages. 

I would like to get this feature back on my phone. Can anyone help me fix this issue? Much thanks
 
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Note Phones

@GingerB123 Sure, try this:

  1. Open phone settings
  2. Click on Notifications
  3. Click on Advanced settings
  4. Enable the option "App icon badges" and ensure that it is set to "Number"