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‎03-25-2021 09:42 AM in
Galaxy Note PhonesHello,
My phone hung up after the the first ring when I was making a call. When I looked down at the phone it said "refreshing SIM Data". A couple of minutes later I trying to make another call I saw another message saying "configuring SIM card". Has anyone experienced this issue before? If so, is there something I need to be concerned with? This has never happened before. I've had this phone for almost a year now.
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‎03-25-2021 10:04 AM in
Galaxy Note PhonesHello Octavia83,
The sim card could have received an over the air update which lead to the " Refreshing Sim Data "
If the message is looping, I would recommend contacting your carrier for a new sim card.
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‎03-25-2021 10:07 AM in
Galaxy Note Phones