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Original topic:

Note 8 in call volume low

(Topic created: 09-06-2018 12:31 PM)
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usera3kLtCJUoT
Astronaut
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Galaxy Note Phones
Tried clearing cache Tried factory reboot Re installed SIM card Restarted in safe mode Still no change and extremely low call volume
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LyssC
Constellation
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Galaxy Note Phones

Me too!

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user6VkDhFipuZ
Constellation
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Galaxy Note Phones

Model    SM-M95OU

Serial #  R38JA02VAER

IMEI         351823091486605

AT&T

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userDtbMOagD3K
Constellation
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Just try cleaning the speaker on top with a toothbrush or blue tac it will work.

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user6VkDhFipuZ
Constellation
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Galaxy Note Phones

Add  baseboard version

N95OUSQS5CRG9

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mfarooqui
Constellation
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Galaxy Note Phones

I'm having the same issue. I called Samsung but during the troubleshoot call was disconnected and the REP never called back. She advised to reset to factory setttings. I've to backup my data before i can do that. But my phone is 2 months old why is this issue coming. I'm a die hard fan of Samsung but with this My trust is shaking on Samsung. 😞

 

Please help or advise if possible.

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userDEQMm29K0s
Constellation
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Galaxy Note Phones

make sure u backup date and can get it back or transfer it to another device i could not get my backup but my phone is now working did factory reset and now volune works. i will be trying it out with diffrent apps i had one at a time till i find it mine was like it from day one lunch i trancferd all my stuff from a s3 so coould have been just that

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userzQzwA9kReC
Asteroid
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Use a bit of peroxide on a cotton tip or brush or alcohol wipe and clean the ear speaker. The  download a clean speaker app in play store. It will fix it instantly

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userzQzwA9kReC
Asteroid
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Galaxy Note Phones

It's the top ear speaker. It needs to be cleaned as it gets a layer over it pretty quick. I used peroxide of a brush and gently cleaned... then used a speaker cleaning app from play store. Worked instantly

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useroTzs2ffSeC
Constellation
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Galaxy Note Phones

I have a hard time getting what someone says whem am on a call.  I have started considering switching to iphone. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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@useroTzs2ffSeC; Hey, give the troubleshooting steps below a shot and let us know if they resolve the issue. Just click on the links below to access the full articles. 

 

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=710174&modelname=SM-...

 

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=710176&modelname=SM-.


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