Original topic:

Note 10 +: How do I know the S Pen is the genuine pen?

(Topic created: yesterday)
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MrPickett
Constellation
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Galaxy Note Phones

I got a Note 10 Plus from my dad but the Spen won't connect and I'm thinking that the pen isn't the original one. How do I know if it's a genuine spen? 

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GaryB82
Galactic Samsung Care Ambassador
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Galaxy Note Phones

It’s kinda hard to tell if it doesn’t work since replicas look identical to the original one.  I would suggest purchasing one from a well known store.



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Oxford
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Galaxy Note Phones
Or maybe, considering the Note 10 Plus has not had a security update in over 2 years, and any Android system updates in over 3 years, maybe it's nearing its end of life and that could be the problem?
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MrPickett
Constellation
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Galaxy Note Phones
This phone still works as it was new and some people can't afford new phones.
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Oxford
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No, it doesn't work is new because the S Pen doesn't work. So is it an S-Pen problem, or is it a phone problem? My original answer still holds, the phone is so outdated that it's probably starting to lose functionality.
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