Original topic:

Moisture detection in charging port after 2.5 UI update

(Topic created: 10-23-2020 06:38 AM)
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Galaxy Note Phones

Is anyone else having this problem with moisture detected in your charging port. I'm on day 5 of this issue. I went to the Samsung store was told it would cost me $450 usa dollars to fix it. This started after the 2.5 ui update. FML. SO DISAPPOINTED. 

 
Update it went away for a day and now is back
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Sabeeeh
Asteroid
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Galaxy Note Phones

I have same issue, now my phone is in repair service center, i have faced same problem with my galaxy c5 a year ago.

Where I live, there are some of Samsung's biggest repair centers, where it seems that Samsung's job is to repair phones.

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usere4WZNmxTTv
Asteroid
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In a two cases, two or three weeks between, I can't charge my phone, Android sistem noticed me that was moisture on my USB / Charger detected, disconnect charger, and wait to dry... Phone was no wet at all...

Please discard that function in next Android update... I have read that many owners brand new galaxy mobile phones have that problem, and also one year warranty not cover it at all.

 

Master reset was not solved that problem. 

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Jeaux
Halo
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I've had that happen before. Give these a try.

https://youtu.be/KKbmPHB2pkQ
usere4WZNmxTTv
Asteroid
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Okay, thanks,

in first time I was powering off and connect, that helps, in second time it was disappeard after several attempts all by itself, if it appear again (I am hopping not), I am going to try yours advices

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userdbc3wVu88t
Constellation
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BoyMom1x
Galaxy
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The past few days I have had a 'moisture detected' message on my phone but I am very careful with phone and have never exposed it to water nor get it wet. It is getting annoying as I am now only able to charge my phone slowly and wirelessly. Someone help!
madness497
Galaxy
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if you have recently updated your device and are now experiencing this issue a software reflash would be the recommended option
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BoyMom1x
Galaxy
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I'm not sure what that is. I updated a few days ago. now that you mention it, the problem didn't happen before.
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madness497
Galaxy
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gonna need a software reflash
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BoyMom1x
Galaxy
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I don't know how to do that, but I'm sure I can look it up.
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