Low volume for right earbud?

[loremipsum]

The volume is still there, but barely audible. I've tried resetting them, charging, and cleaning, but nothing has worked so far. What should I do?

[SamsungRei · Accepted solution]

I know how frustrating this can be. Here are some additional steps that may help the sound with the right earbud. https://www.samsung.com/us/support/troubleshooting/TSG01111323/#one-earbud-sounds-quieter-than-the-o... 

If the issue continues, service would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html