Original topic:

Why is the update taking so long to arrive

(Topic created: 08-19-2024 10:01 AM)
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userVvv23M3pVM
Asteroid
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Fold & Flip Phones

Why is taking so long to get the update , here in europe i am still on the june 1 patch for my fold and for my fold 6, why is it taking so long?

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Solution
BrüZZi
Red Giant
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Fold & Flip Phones

 

Unfortunately, most people here won't be able to answer your question as this is the US forum version only.

Try asking at the Samsung Community European Forums:

https://eu.community.samsung.com/

Or a complete list here:

https://www.samsung.com/us/common/visitlocationsite/

Members_y678XUX
Constellation
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Fold & Flip Phones

I'm in the US and have the same question.  It seems that all Fold 6's are either stuck on June or July patches.  Me, I'm still on June.

Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hi, Thanks for reaching out. In the U.S., updates are slowly released by the carriers as they make sure of compatibility. Because there are other channels besides Samsung it has to go through first, no set dates can be given, however, all eligible devices will have the opportunity to get it.
Any questions regarding a release date should be asked of your carrier. This applies to both locked and unlocked phones.

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