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08-19-2024 10:34 PM in
Fold & Flip PhonesSolved! Go to Solution.
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08-20-2024 12:59 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand the concern with the creaking noise when trying to fold the phone.
If your phone is making a noise that is concerning, it is recommended to have the phone serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For return options, you will need to either contact Samsung E-Commerce at 1-855-726-8721, or your retailer.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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08-20-2024 12:59 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand the concern with the creaking noise when trying to fold the phone.
If your phone is making a noise that is concerning, it is recommended to have the phone serviced.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For return options, you will need to either contact Samsung E-Commerce at 1-855-726-8721, or your retailer.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html