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Original topic:

No sound if you open the phone

(Topic created: 09-02-2024 05:53 PM)
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userW1Zh8nzBb2
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So this is why i dont like to update my phone when i got the updated my phone started not making sound or doesn't respond when i open my fold 3 this bug is old and made it back really samsung i paid 1k for this phone plis fix it Jesus 
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LongHiker
Galactic Samsung Care Ambassador
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You can create a routine which will beep when you open the Fold.
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userW1Zh8nzBb2
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Doesn't work i try
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LongHiker
Galactic Samsung Care Ambassador
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Here it is. Works for me. 1725324816669.jpg
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userW1Zh8nzBb2
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Still nothing is just a software bug bc this happen when i update my phone
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LongHiker
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@userW1Zh8nzBb2 Maybe I misunderstood your comment. Are you saying that you have no sound at all when the Fold is unfolded? 

And when you say, doesn't respond, do you mean that the inner screen is blank when you unfold it? 

Have you tried booting in safe mode? If the sound works while booted in safe mode, then the issue is caused by a 3rd party app. To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/  

 

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userW1Zh8nzBb2
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I try and dint work i might have to wait until samsung update the phone bc this started as soon my phone got and update and that update was August 15 after that everything just doesn't work
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Solution
LongHiker
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@userW1Zh8nzBb2 Unfortunately this is probably not a software issue. I would contact Samsung Care or Samsung Support to get your phone evaluated. 

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