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3 weeks ago
(Last edited
Thursday
by
SamsungStephani
Hi I've been a long time customer Samsung usually galaxy's.....now starting to love the folds on the 5th generation now...but what i am really complaining about is I have about 17,000 photos not back up I'm trying to back em up but the only way or faster is to have the app running(open) but unfortunately i cant i did went to the settings to have the display set up to the max which is about 10 min i was surprised you don't have the option never time out why..... I need that option that way I can go to sleep have the app running while my phone on charger backing up my photos or even at work...... I'm so disappointed that is not an option
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3 weeks ago in
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3 weeks ago (Last edited 3 weeks ago ) in
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3 weeks ago in
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3 weeks ago (Last edited 3 weeks ago ) in
Fold & Flip PhonesI'm really curious as to why you can't have your backup running with the screen off. Do you really need to watch the backup? Running apps like a backup app don't stop just because the screen goes off. Also, how are you backing up, by a direct transfer of files to another device? You can make a complete and faster backup by using Smart Switch and a flash drive, computer, or external drive. Leaving the screen on indefinitely will deplete your battery and likely cause overheating, especially with a large transfer of data going on. If you download Good Lock's display assistant, you can add an icon to the quick panel to keep your screen on for 30 minutes at a time, you can then toggle it on for another 30 minutes when it goes off.
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3 weeks ago
(Last edited
Thursday
by
SamsungStephani
I think my back up got distracted because of unpay agreement so I guess those last few months my pictures wasn't backed till now its trying to catch up(17k photos n vides) no I'm not going to watch it ill be working those 6-7 hours or watching Netflix or doing important stuff.... but overall Samsung should've never took it away I don't like it someone told me its been awhile no one complains well I will personally email em what's they @email
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3 weeks ago in
Fold & Flip Phones