Original topic:

Gmail issues

(Topic created: 3 hours ago)
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catcat11
Astronaut
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Fold & Flip Phones
Help!! I have the z fold
My gmail keeps asking me to verify my email . A box pops up and it is asking for my password but when i select to put my password in another box pops up and it says continue. I am not able to enter my password . It verify thru Google. Sometimes it works and sometimes it don't. How do I fix this? No one has been able to help i have been to AT&T , I've called samsung. I've tried Google no one can help . I just want a solution can anyone please help. 
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meself
Honored Contributor
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Gmail may ask for verification if there have been changes to your account or how you accessed it. You might also be asked to verify your account to prevent abuse. 

Possible reasons for verification requests

Account changes: You made changes to your account or the way you accessed it 

2-Step Verification: You signed up for 2-Step Verification, which requires a verification code by text when you sign in 

Anti-abuse measures: Google may ask you to verify your identity to prevent abuse 

How to resolve verification requests

Pass the verification: Pass the verification process to recover your account 

Reset your password: Reset your password to recover your account 

Turn off 2-Step Verification: Open your Google Account, go to the "Security" section, select 2-Step Verification, and then select Turn off 

Other things you can try Check your Gmail password, Delete all cache and cookies, Update your Windows or Mac OS, Check and update your security settings, and Remove and scan unsafe softwar

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TheIrreverentOne
Constellation
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Quick question, but does this behavior happen within the app AND while accessing it via your browser as well? Have you tried clearing the cache from your browser, accessing it via another browser that you haven't used to access your Google account before, finally Sometimes, just uninstalling and reinstalling the app can reset the app to default settings. Other than that, check within the Samsung Members tools for your device and run the diagnostics for it. I'm one of the Google community experts, and if these steps were overlooked, it can be the causation factor to other problems down the road in other areas. Good luck.
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Go to the settings menu...from there go to SECURITY AND PRIVACY. Once in that menu, click on UPDATES. Now you should see options for SECURITY AND UPDATE and GOOGLE PLAY SYSTEM UPDATE. Click on GOOGLE PLAY SYSTEM UPDATE. Your phone probably needed to update the Google Play System since Gmail and all other Google apps need to be manually updated by the Google Play System. Hopefully that helps.
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