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09-19-2024 12:10 AM (Last edited 09-25-2024 12:22 PM by SamsungRei ) in
Fold & Flip PhonesI have been speaking to samsung support and they have no clue how to fix this problem
My fold 6 has issues with calls over android auto. Android auto works fine with all other audio, navigation, assistant, music etc, everything works apart from phone calls.
All I hear is distortion over phone calls with android auto. When I switch to speaker during calls, it works fine and I can hear them and the other party can here me, but when I switch back to bluetooth over android auto, loud jarring distortion and static can be heard when someone is speaking or when the phone is ringing. This is a very strange thing and only started happening once I moved everything over to the fold 6 last week.
Here is a post that relates to my issue https://support.google.com/androidauto/thread/257818721/cannot-make-or-receive-phone-calls-over-blue...
Samsung are not sure what the cause it, its a built in google app and I have disabled it, re-enabled it, updated it, newest firmware etc etc last installed yesterday, still same issue.
I have deleted the bluetooth connections and re connected to the android auto in my car. Its not working still.
I am at my wits end with all this.
I need help and no one to help me, samsung as just asking me to go into a walk in center where I wont be able to show the issue as it only happens in the car.
My fold 5 works like fully and iphone carplay works fully in the same car, just this fold 6 has issues.
What could be the fix?
SAMSUNG IF YOU ARE READING THIS YOU NEED TO FIX THIS.
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10-23-2024 01:20 AM in
Fold & Flip PhonesHello
Where is the adapt sound option? On y our Galaxy Fold 6 or the car screen?
because what is offered on the car screen can be different for everyone.
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10-23-2024 04:12 AM in
Fold & Flip PhonesIn the settings, search Equalizer.
I'd turn off all the settings under that category.
Let me know if that does the trick for you
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10-24-2024 02:27 AM in
Fold & Flip Phones
I am in the same situation. I am frustrated and makes me want to return this phone and get a different one.
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10-24-2024 02:30 AM in
Fold & Flip PhonesDid you try my solution?
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10-24-2024 02:31 AM in
Fold & Flip PhonesYour solution does not work
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10-24-2024 02:33 AM in
Fold & Flip PhonesDid you turn off all the settings? After unpairing from the car?
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10-24-2024 02:35 AM in
Fold & Flip PhonesThe settings were all off to begin with. Only balanced audio in equalizer, which cannot be switched off.
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10-24-2024 02:39 AM in
Fold & Flip PhonesHmmm, maybe the unpairing did it?
I'm sure it's a settings thing.
I wonder what would happen if you do a factory reset but no restoring. If it persists.
It's crappy, but it'll keep you with your phone
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10-24-2024 12:33 PM in
Fold & Flip PhonesSame problem.
Was fixed alone from September but again today same story.
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10-24-2024 01:15 PM in
Fold & Flip PhonesSorry.
I was connected on other car with android auto and not a problem.and after connected on my car and the problem was finished.
But today start again.
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