I have been speaking to samsung support and they have no clue how to fix this problem
My fold 6 has issues with calls over android auto. Android auto works fine with all other audio, navigation, assistant, music etc, everything works apart from phone calls.
All I hear is distortion over phone calls with android auto. When I switch to speaker during calls, it works fine and I can hear them and the other party can here me, but when I switch back to bluetooth over android auto, loud jarring distortion and static can be heard when someone is speaking or when the phone is ringing. This is a very strange thing and only started happening once I moved everything over to the fold 6 last week.
Samsung are not sure what the cause it, its a built in google app and I have disabled it, re-enabled it, updated it, newest firmware etc etc last installed yesterday, still same issue.
I have deleted the bluetooth connections and re connected to the android auto in my car. Its not working still.
I am at my wits end with all this.
I need help and no one to help me, samsung as just asking me to go into a walk in center where I wont be able to show the issue as it only happens in the car.
My fold 5 works like fully and iphone carplay works fully in the same car, just this fold 6 has issues.
What could be the fix?
SAMSUNG IF YOU ARE READING THIS YOU NEED TO FIX THIS.
It's an issue with the car software .... update it to the latest version if you can do it over the air, otherwise go to the dealership ..... car software has not caught up with the new fold phones .... give it a try and let us know
Yeah, its an aftermarket headunit imported from China. I will have to speak to those guys. My BMWX5 does not have built in android or carplay so had to go aftermarket. Will keep you guys posted.
I have the same issue with my fold 6. Never had this problem with my Fold 4. I was able to get it working again for a few weeks after a bit experimenting but it's broken again. I have an aftermarket Sony head unit thats only a couple years old. Everything works fine except for phone calls. It's a pretty frustrating issue.
Useless. Its not a repair issue. I have searched over the internet for similar issues, it is different for everyone. All sorts of mobile phones and android auto head unit compatibility issues. It not common though, which makes it an edge case and harder to solve. I have seen some people have spoken to google about it who offered an android auto software update direct to the phone which resolved the issue for just 1 person. This is the only solution I found. However contacting google over a samsung device issue, we are not going to get anywhere. They will just pass on to samsung and samsung cant fix it as it is a google software issue. The headunit works fine with my older Galaxy Fold 4 and 5 and also carplay, just this dang fold 6 seems to be an issue.
Samsung repair cant fix a google software issue, it will be a waste of everyones time. This is a google issue.
