Fold 6 s pen not writing in the crease area anymore

[Lorek]

I was messing around with my fold 6 today, I was drawing with the s pen when I noticed it was not writing in the crease of the phone any more. My phone is only 6 months old. Have anyone else had this problem?

[Samsung_Moderator · Accepted solution]

Hello Lorek, Thank you for being part of the Community. We understand how concerning it is for the S Pen to not be writing in the crease area.

We see you've tried removing your case, restarting the phone, testing in Safe Mode, and running diagnostics.

The last step in troubleshooting would be a factory reset. Be sure to do a complete backup first. https://www.samsung.com/us/support/answer/ANS10002030/

If the area is still not responsive with the S Pen, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs not covered by the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/