Fold 6 s pen not writing in the crease area anymore

Lorek · ‎05-24-2025

I was messing around with my fold 6 today, I was drawing with the s pen when I noticed it was not writing in the crease of the phone any more. My phone is only 6 months old. Have anyone else had this problem?

Samsung_Moderator · ‎05-26-2025

Hello Lorek, Thank you for being part of the Community. We understand how concerning it is for the S Pen to not be writing in the crease area.

We see you've tried removing your case, restarting the phone, testing in Safe Mode, and running diagnostics.

The last step in troubleshooting would be a factory reset. Be sure to do a complete backup first. https://www.samsung.com/us/support/answer/ANS10002030/

If the area is still not responsive with the S Pen, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover repairs not covered by the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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LongHiker · ‎05-25-2025

@Lorek Do you have a case on your Fold 6? Does it possibly have a magnet in the case?

A magnetic case can affect S Pen operation.

Remove the case and check for proper operation.

Lorek · ‎05-25-2025

Yes I have a case but no magnet on it. I had not use the s pen for a while not sure when this started.

LongHiker · ‎05-25-2025

Try removing the case to confirm.

Lorek · ‎05-25-2025

I already did that and I still have the problem.

Lorek · ‎05-25-2025

I also restarted the phone. The onlyly thing I had not tried is resetting the phone.

LongHiker · ‎05-25-2025

@Lorek Have you tried running the diagnostic in the Samsung Members app -> Support ?

Lorek · ‎05-25-2025

Yes I had, and everything is fine.

LongHiker · ‎05-25-2025

It works perfect in the diagnostic test?

You may have a 3rd party software conflict. You can try booting in safe mode. If it works on while booted in safe mode, it is definitely a conflict with some 3rd party software.

Lorek · ‎05-26-2025

I put it in safe mode and I am still having the same problem. I begining to think there is something wrong with my phone.

Original topic:

Fold 6 s pen not writing in the crease area anymore

1 Solution