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How to erase or reset my phone?

(Topic created: 03-16-2023 11:13 PM)
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skotty1985
Constellation
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A Series & Other Mobile

I really like this device does anyone else know how to erase or reset my phone?

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hi skotty1985, welcome to the Community, and thank you for reaching out! In addition to what @Porto said, you can use this guide for a factory reset. Follow it carefully, and back up anything you do not wish to lose prior: https://www.samsung.com/us/support/answer/ANS00062029/

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Porto
Constellation
Options
A Series & Other Mobile
Try Settings>General Management>Reset
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Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hi skotty1985, welcome to the Community, and thank you for reaching out! In addition to what @Porto said, you can use this guide for a factory reset. Follow it carefully, and back up anything you do not wish to lose prior: https://www.samsung.com/us/support/answer/ANS00062029/