I have called customer service many times to fix this and of course it gets fixed for that day but somehow I'm back to having problems....I have unlimited hotspot. With my unlimited plan. But regardless ever since I got my minutes I have only been able to use hotspot total of 2 days. And not even all the day. Idk. I of course can get on Internet etc on my personal phone but connecting TV or something else says connected but not Internet
How do I wipe cache? I have reset mobile network many times. Even have tried different apn settings. And when I contact my service carrier (straight talk) they can fix this problem but never last longer then that day I call them
1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears
2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.
3. Use the volume buttons to navigate through recovery menu options and highlight āWipe Cache Partition.ā Press power button to select this option . Confirm by navigating to the yes response and tapping the power button to select.
5 .When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it . The phone will reboot as normal.
